Academy of Architecture for Health

This webinar is sponsored by the Academy of Architecture for Health (AAH) on September 13, 2016 from 2:00-3:00pm ET. Earn 1.0 AIA LU/HSW. With the shift from volume-based to value-based healthcare, hospitals are finding that their revenue is impacted by the way patients score their experience at the hospital. Design of the environment can not only enhance the patient experience; it can have a discernable effect on the institution’s bottom line. Learning objectives: 1. Learn what an HCAHPS survey is and its importance to the welfare and survival of healthcare providers 2. Recognize how the questions in the survey relate to the physical environment, and how they support patient safety 3. Discover concepts that suggest design solutions for addressing HCAHPS 4. See examples of design solutions that address the HCAHPS questions, and how they can support patient health The PowerPoint and a PDF version of the presentation, and the Q&A document are all below for your viewing.

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