As an AIA Trustee, I am distressed to learn you consider Trust programs to be 'inferior'. I can assure you that the Trustees, AIA members volunteering like myself plus one component executive, work diligently with independent consultants to evaluate marketplace offerings that we think would benefit the membership. We utilize strict criteria to ensure the financial stability of the companies with which we partner, we monitor every program throughout the year, and we evaluate all of our programs regularly, comparing with other programs.
Often and understandably, members are looking for the lowest price for their coverage or plan. While the Trustees appreciate a bargain and indeed consider pricing, we also put heavy weight on a company's financial rating, commitment to customer service, track record in the marketplace including with professional associations, capability to market the product nationwide, and a myriad of other requirements. For example, in the case of disability insurance, New York Life Insurance, an A+ rated provider, offers a policy through the Trust to the definition of an architect's job - extremely important if experiencing a disability for ensuring coverage. And frankly, most Trust programs are aimed at small firms which comprise the majority of AIA members and are whom the Trust can best serve. I would be interested in hearing directly from you of any specific concerns you have about Trust programs - please email me at AIATrust@aia.org.
Regarding the Dental program, our executive director, Ann Casso, has had numerous conversations with our administrator (who deals directly with Met Life, the insurer). We are asking them to initiate a different structure that addresses member + spouse and makes sense financially. If Met Life is unwilling to do that, the Trustees will consider discontinuing this program at their meeting next week. The Trustees, who are AIA members, work very hard to ensure quality programs with excellent value are offered to all AIA members - that in fact is the purpose of the Trust. It appears we missed the boat on providing value on this one and we will work diligently to correct our error.
Ed Hord, FAIA
AIA Trustee
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Edward Hord FAIA
Hord Coplan Macht, Inc.
Baltimore MD
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