Selection of installer is absolutely key. A roofing manufacturer we consult with has partnered with the Arizona State University Performance Based Studies Research Group
www.pbsrg.com to develop a thorough installer performance/prequalification process for critical roofing/reroofing projects ("best-value contracting"). We developed bid and contract documents to facilitate this project process.
In addition to thorough investigation of proposed installer and personnel past performance, the process requires installers to submit a project-specific quality assurance program. It is this quality assurance program that will detail the tear-off/protection provisions to ensure ongoing protection of the building contents during the work. Project requirements include
experienced roof inspectors on the roof during work. These projects include manufacturer/installer partnering to provide extended maintenance and 24/day response to storm events, etc. Not your cheapest low bid solution, but not necessarily carrying a high surcharge, either. It is used for mission critical roofing programs around the country.
The message to your client is that you get what you plan, enforce, and pay for. If the client wants to retain the lowest bid installer and expects to get superior on-the-job and post-construction performance from them, they are badly misinformed. The best roofing installers are not chasing low-bid projects; they don't need to.
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Philip Kabza AIA
Partner and Dir Technical Services
SpecGuy
Charlotte NC
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