Small Project Design

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  • 1.  subscription on hold

    Posted 07-17-2011 12:19 PM
    Has anybody else received a message from lyris@egroups.aia.org
    that their subscription has been placed on hold because emails addressed to them have been returned or denied?  I've successfully received small practitioner emails as recently as 7/13/11, and I have made no changes to my system.

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    Gary Collins AIA
    Principal
    Gary R. Collins, AIA
    Jacksonville OR
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  • 2.  RE:subscription on hold

    Posted 07-20-2011 08:26 AM
    Gary,

    The AIA is aware of the problem and our IT staff is working with Higher Logic (KnowledgeNet vendor) to diagnose and correct the problem.  We hope to have a solution soon.

    ~Susan~
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    Susan Parrish
    Manager, Knowledge Communities
    The American Institute of Architects
    Washington DC
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  • 3.  RE:subscription on hold

    Posted 08-01-2011 01:39 PM
    From the AIA KnowledgeNet FAQ

    Why did I received an email stating my subscription was put on "hold?"

    Your subscription has been held because at least 3 recent discussion forum messages have been either bounced by your email system, or could not be delivered at all. Your membership can be restored to "normal", by sending the command "unhold" to lyris@egroups.aia.org as the email states. You can also add noreply@egroups.aia.org and noreply@notifications.aia.org to your send sender list.

    We are investigating other factors that may affect the deliverability of your daily digest. Your patience is appreciated.

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    Kathleen Simpson
    Manager, Knowledge Communities
    The American Institute of Architects
    Washington DC
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