This webinar will introduce participants to the fundamental drivers in the planning of Medical/Surgical Patient Unit Design. It will articulate the context for successful patient unit design, including a brief historical context, establishment of critical success factors, industry trends, critical adjacencies and operational strategies. Key components include the impact of operations on space planning, client sensitivities and the impact of clinical models on unit configuration. Information will focus on successfully meeting and exceeding client expectations, working with defined client/facility user groups, and enabling long-term patient unit flexibility.