Janene, specifically to answer your great question, these are NCRs. We log these so they arent dropped. It's unlikely that the GC hasnt contracted with the Owner to use Procore or eq. industry standard as the official project document control system to which the A/Es are required to participate in. This is the standard for a non-single-family resi projects. In the unlikely absence of such, the best practice is for your firm to use a cloud-based database tool and tablet for your field reports, and tag these items via an NCR field or checkbox for identifying these non-conforming conditions.
If your firm doesn't use a database as your single source of truth, introduce one or you'll be doomed to re-type data entry again and again across the various document and comms venues, and have some issues dropped. Mantra: enter information only one time, in one place. If you're relying on Word, Excel, and email, its time to join the 21st Century now that we're a quarter-century into it ;]
In the field, before you go NCR-crazy, be sure to have read your dwgs/specs, referenced Standards [!], A-201 Gen Conditions, be familiar with approved submittals incl samples & mock-ups relevant to each Walk in order to calibrate your expectations of the contractor's performance with the agreed, contracted levels.
This is not a given. Its sadly common for architects and ID firms to throw uninitiated staff into the fray at large project walks or punchlist to meet schedule. These enthusiastic employees then cover compliant work with real or virtual blue tape out of inexperience, job unfamiliarity, and fear of underperforming. Day One of their walks or punch is always fun in this scenario, so should start with calibration of expectations. Your observations should be pre-calibrated so you know what Good looks like.
On process.. for commercial construction contracts, the architect does not own Document Control, they become a participant in it. If its Procore,its safer than your company's data files, but yes, keep your own save-outs. Since its in a database (i.e., "Observations" in Procore), you ID NCRs as such in your Field Report, and everyone subsequently can then pull a specific NCR report since they're all using the same database. Cover open issues at the weekly OACs or dedicated NCR meetings if there are many issues. And follow-up NCRs on field walks - the last thing you want is for these conditions to be covered up by other Work. Open NCRs can run into the hundreds at any given time on large projects. Databases keep the history fully auditable. Its a sure bet that Boeing will find the dropped ball on their counterfeit titanium fastener debacle.
At the time of punchlist request by the GC, you drag the Log out and say, yep. or nope, youre not ready for punch due to these non-conforming Work items, or add them to the punch if minor. This ensures NCRs are never dropped off the radar. If you have fairly calibrated your NCR benchmarking, a good GC field engineer will appreciate your effort and process as helpful to their efforts at QA/QC.
Let's be safe out there!
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Bruce Bradsby
bdb/a
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